Privacy Policy

1. Introduction

OpenIsleCommons ("we," "our," or "us") values your privacy. This document outlines our practices regarding data collection, usage, and protection when you access our website openislecommons.sbs or utilize our yacht charter services.

Your decision to use our services signifies your agreement to the data handling procedures detailed in this policy. We adhere to privacy legislation which includes the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

The personal information we gather is provided by you on a voluntary basis, such as when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

This data may include:

• Your name and contact details (email, phone, physical address)
• Financial details for transactions (handled securely by third-party services)
• Preferences and specifications for charters
• Contacts for emergencies
• Health-related information or dietary restrictions (if volunteered)

2.2 Automatically Collected Information

In addition, when visiting our site, specific information is automatically recorded about your device and browsing habits:

• IP address and geographical location
• Type and version of web browser
• Webpages viewed and duration of visits on our site
• Source websites
• Information about the device (model, screen size, and so on)

2.3 Cookies and Tracking Technologies

Cookies and related tracking methods are employed to improve your online experience. These tools serve to:

• Store your preferences
• Analyze our website's traffic and functionality
• Deliver tailored content
• Enhance our services

Cookie preferences can be managed through your web browser settings or through our cookie consent tool.

3. How We Utilize Your Data

The information we gather is used in the following ways:

• Service Provision: To deliver yacht charter offerings, confirm reservations, and communicate regarding your bookings
• Client Service: To address your questions and provide support
• Transaction Handling: To facilitate billing and payments
• Safety and Security: To protect our operations and prevent fraudulent activity
• Promotional Efforts: To send you offers and news, presuming you have consented to such communications
• Website Optimization: To examine site usage and boost website performance
• Regulatory Observance: To comply with the law and regulations

4. Information Sharing and Disclosure

Your personal data will not be sold, traded, or rented to external parties. However, we might share your information under certain conditions:

4.1 Service Providers

We may share your data with reputable service providers who assist us in various domains, including but not limited to payment processing, website hosting, email distribution, analytics, and client support.

4.2 Legal Obligations

Your information might be disclosed if the law mandates, or in response to legal actions, court demands, emergencies, or fraud prevention investigations.

4.3 Business Reorganizations

If we undergo a corporate event like a merger, acquisition, or asset sale, your data may be transferred as part of this transaction.

5. Data Protection

We take steps to secure your personal information against unauthorized access, modification, exposure, or destruction. Measures include encryption, secure servers, access regulations, consistent reviews, and staff training.

However, we acknowledge that no method of data transmission or electronic storage is infallible. Therefore we cannot warrant the absolute security of your information.

6. Data Storage Duration

We will only retain your personal information for the period necessary to fulfill the purposes for which it was collected or as mandated by law. Typical retention times:

• Charter reservations: 7 years (tax/legal reasons)
• Marketing correspondence: until you opt-out or request deletion
• Website interaction data: 26 months
• Support services: 3 years following the last communication

7. Your Rights and Choices

You retain the right to request access to, correction of, or deletion of your data (as allowed by law), data portability, the ability to opt out of marketing, and management of cookies. To exercise these rights, please get in touch with us via the contact information provided below.

8. Services by Third-Parties

8.1 Google Analytics

Google Analytics assists us in understanding how our website is used. You can opt out using Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

We may have links to social media platforms governed by their own privacy policies.

8.3 Payment Processing Firms

All transactions are managed by payment processors adhering to PCI DSS standards.

9. International Data Movement

We may transfer and process your data in countries other than Germany. We ensure suitable safeguards are in place that are consistent with applicable data protection laws.

10. Privacy for Minors

Our offerings are not crafted for those under the age of 13. Should we learn that such a minor has provided us with personal information, we will take steps to remove it. Please let us know immediately should this occur.

11. Policy Updates

Changes to this Privacy Policy may occur to better reflect our data handling processes or changes in legal requirements. We will inform you of any updates by posting the new policy online, emailing our users, or showcasing an announcement on our website. Continued engagement with our services after changes go into effect signifies your consent to the revised policy.

12. Reaching Out

For inquiries about this Privacy Policy or how we manage data, please contact us via:

13. Google Ads User Consent Policy Adherence

We comply with the user consent policies of Google Ads. The settings for cookies and tracking preferences can be altered any time via our cookie management interface.